Terms and Conditions

Dear Customer

Boshara Handicrafts and Traditional Arts Gallery has considered rules for the optimal use of services, incentive schemes and various services. Therefore, please read the following terms and conditions carefully before purchasing and keep in mind that placing an order or purchasing from the site at any time means that you fully accept all terms and conditions.

General rules

  1. All the principles of Boshra Handicrafts and Traditional Arts Gallery are in accordance with the laws of the Islamic Republic of Iran, the laws of electronic commerce and the laws protecting consumer rights, and subsequently the user is also obliged to comply with the laws related to the website.
  2. Boshara Handicrafts and Traditional Arts Gallery can remove comments against Islamic values ​​and public modesty, blasphemy, political analyzes and anything that is against the rules of the website, and if the message sent by the user is included in examples of criminal content, the website moderator It can use the registered information for legal follow-up.
  3. Boshra Handicrafts and Traditional Arts Gallery is required to provide the technical specifications and functional features of the goods, determine all the costs of the goods and the validity period of the offers.
  4. Keep in mind that a disruption in the Internet service during the purchase or any event that prevents the confirmation email from being sent to the user will not result in the loss of the user's right.

Rules and conditions of order registration, processing and sending

  1. The requirement for membership and purchase from the Boshra Handicrafts and Traditional Arts Gallery website is to provide real information such as: name and surname, mobile number, postal address, postal code and email. Obviously, if incomplete or incorrect information is entered, the customer is responsible and the customer's order cannot be tracked and delivered. Customers can enter the name, address and phone number of another person to deliver the order, but obviously the delivery person must have an ID with them when they pick up the product.
  2. The process of ordering and registering products from Boshara's traditional arts and crafts gallery is as follows:
  • Visiting the goods and services provided in the gallery of handicrafts and traditional arts of Boshra and choosing the desired product or product;
  • Payment of the amount by card to card at the time of delivery of the goods or through the payment of Zarin Pal;
  • Sending the receipt of purchased goods and services in the form of email or SMS to the customer's email address or mobile number;
  • Sending the purchased product to the customer;
  1. All registered orders are sent by the support unit up to 72 working hours after the order is placed, and customers can place their orders at all hours of the week.
  2. All the orders of Bushra traditional arts and crafts gallery are placed in the processing queue by sending the order code through the SMS portal or sending the proforma invoice through the email portal.
  3. Boshra Handicrafts and Traditional Arts Gallery uses its utmost care and effort in sending and delivering registered orders, but if the inventory of a product in this collection ends, even after the customer has placed an order, he has the right to cancel the order. Or the refund of the order amount is reserved for Boshra Handicrafts and Traditional Arts Gallery.
  4. In case of a problem in the final processing of the shopping cart, such as running out of stock or customer cancellation, the amount paid by the customer will be returned to the customer's account within 24 to 48 working hours.
  5. حق قطع فروش کلیه یا بخشی از محصولات به هردلیل، مانند: اتمام موجودی کالا بدون اطلاع قبلی، گالری صنايع دستی و هنرهای سنتی بُشرا محفوظ می‌باشد.
  6. In case of any error regarding the price and Riyal value of the goods available in Boshra Handicrafts and Traditional Arts Gallery, the right to cancel the order and purchase made by the customer is reserved for the collection and the colleagues are required to pay the received funds as soon as possible. Return the account declared by the customer.

Rules and conditions for damage during transportation

  1. Due to the safe and standard packaging of all consignments by the Boshra Handicrafts and Traditional Arts Gallery, delivery to reliable transport companies chosen by the user and declaration of the consignment note (included in the shopping cart and notified via SMS service), Any accident during transportation and delivery is the responsibility of the shipping company, and the collection will compensate the damage only if the shipping company approves the order and in order to facilitate follow-up.
  2. آسیب‏‌های ناشی از حمل و نقل طی 24 ساعت کاری پس از تحویل سفارش به خدمات پس از فروش گالری صنايع دستی و هنرهای سنتی بُشرا اطلاع داده شود و کالای آسیب دیده به همراه صورتجلسه رسمی شرکت حمل کننده و کلیه متعلقات و فاکتور به خدمات پس از فروش مجموعه ارسال گردد.
  3. If the inventory of the damaged goods in the Boshra Handicrafts and Traditional Arts Gallery is over and the site does not have the possibility to exchange the damaged goods with a replacement, the collection can refund the amount of the goods to the buyer's account within 72 hours after the delivery of the package. Price fluctuations do not decrease or increase this amount.